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Our new pickup and delivery service: How it works

In Uncategorizedby Steves Auto Repair and Tire

Do you need work done on your vehicle but don’t have time to bring it to the repair shop?

Steve’s Auto Repair & Tire in Woodbridge can help.

We have started a scheduled pickup and delivery service.

Here’s how it works.

Our staff will get all the information from you over the phone, schedule a time they can get your keys, and sign the ticket. 

We will take pictures of your vehicle for any damage we see and bring your vehicle to the shop to get serviced.

Before we perform any repairs, our staff will call you, provide you with an estimate, and go over our digital inspection with you. This will allow you to see exactly what they’re talking about from the comfort of your home.

Upon approval, we will repair your car. When we are finished repairing it, we will let you know and take payment over the phone. We will schedule a time we can return your vehicle to you and sign for delivery.

If your vehicle doesn’t start or is unsafe to drive, please let us know and we can arrange towing to our repair shop. Inclement weather conditions can affect pickup and delivery.

Customers interested in the service can simply call us at (703) 670-8005.

Steve’s Auto Repair & Tire is an authorized Goodyear tire dealer located in Woodbridge, Virginia. Automotive repair services are performed on all makes and models, including BMW and Mercedes. Services include oil changes, brakes, alignments, inspections, and computer engine diagnostics.

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Pick up and delivery service available through Steve’s Auto Repair

In Uncategorizedby Steves Auto Repair and Tire

Due to concerns about the Coronavirus spreading, many people are working from home.

Schools across the region are also closing and some colleges are hosting classes online.

Steve’s Auto Repair & Tire in Woodbridge is offering a pick up and delivery service within the local area, through scheduled appointments.

“We’ll arrange a time to actually pick up your vehicle, arrange a time to bring it back, take care of everything else in between,” Owner ST Billingsley said.

Our employees will also wipe down the steering wheel and turn signal.

Anyone interested in the service may call Steve’s Auto Repair & Tire at (703) 670-8005.

“Take it easy out there, we want everybody to be nice and healthy; please give us a call if we can help you out,” Billingsley said.

Steve’s Auto Repair & Tire is an authorized Goodyear tire dealer located in Woodbridge, Virginia. Automotive repair services are performed on all makes and models, including BMW and Mercedes. Services include oil changes, brakes, alignments, inspections, and computer engine diagnostics.

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Having the timing belt replacement done right can save you money

In Uncategorizedby Steves Auto Repair and Tire

When having work done on your vehicle, cutting corners can lead to costly mistakes.

The driver of a 2011 Volvo learned this after bringing his car into Steve’s Auto Repair & Tire.

They expressed concerns about a moaning or clunking sound the car made when traveling at 25 miles per hour. The sound would go away a little when the vehicle accelerated.

While working on the vehicle, the technician discovered that a couple of camshaft seals were leaking oil on the timing belt and serpentine belt.

Surrounding the pulleys, a timing belt makes sure that the timing of the crankshaft and camshaft is correct. 

The serpentine belt runs the power steering and the alternator.

Both belts and the camshaft seals needed to be replaced.

When installing a new timing belt, it’s important to replace the camshaft seals at the same time.

Some auto shops will choose to do the work for a cheaper price and won’t install new seals.

This can lead to massive oil leaks and disintegration parts. It also means that the customer needs to pay for new parts and have the work done all over again.

Cheap doesn’t always equal good. Doing the job right using good, high quality parts will save you in the long run by preventing you from doing the job over or breaking down on the side of the road.

Steve’s Auto Repair & Tire is an authorized Goodyear tire dealer located in Woodbridge, Virginia. Automotive repair services are performed on all makes and models, including BMW and Mercedes. Services include oil changes, brakes, alignments, inspections, and computer engine diagnostics.

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How can you see what’s wrong with your car while it’s at the repair shop?

In Uncategorizedby Steves Auto Repair and Tire

A few months ago, Steve’s Auto Repair & Tire began using digital vehicle health inspections.

Through the digital inspections, our technicians are able to write notes and upload photos about vehicles.

Our customers are then able to see them in an inspection report they can access through their email or texts.

The inspection reports include information about the vehicle, diagnosis and tests, and recommendations.

Depending on the problem, we have a section that explains the purpose of certain components. For example, if there’s a power steering issue, we can add in a video that explains what power steering does.

Before going to the digital inspections, the technicians would fill out a courtesy check sheet and check some items that would fall under the Virginia Safety Inspection.

We decided to change our process, because the digital inspection allows us to take pictures and videos if something is wrong. We’re then able to send it to the customer, so they can see exactly what we’re talking about.

Steve’s Auto Repair & Tire is an authorized Goodyear tire dealer located in Woodbridge, Virginia. Automotive repair services are performed on all makes and models, including BMW and Mercedes. Services include oil changes, brakes, alignments, inspections, and computer engine diagnostics.

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Reasons why a car won’t start

In Uncategorizedby Steves Auto Repair and Tire

You get into your vehicle, and the interior lights come on. You put your key in the ignition, and the dashboard lights up. You turn your key a little further, but it won’t turn on. 

There are many reasons why a car won’t start.

Here are a few of them:

  1. Dead battery: It could be a problem with your battery. You may have enough battery to turn some things on, but you don’t have enough to turn your car on. 
  2. Starter: If you turn the ignition or press the ignition start button, and you hear it click but nothing happens, it may be a sign that your starter or starter solenoid is bad.
  3. Fuel system problem: Your vehicle may not turn on if it has a fuel system problem. It could be anything from a clogged fuel filter, a fuel pump not working, or even the fuel tank being empty of gas. Even if the fuel gauge reads that you have fuel, it may be reading incorrectly.
  4. Transmission sensor: Some vehicles may experience a no-start condition, because of the neutral safety switch that’s in the transmission. It could be bad or a gear shifter problem that’s not aligning correctly on what some people refer to as the PRNDL. You may want to make sure it’s in park or neutral before starting the car. 
  5. Anti-theft system: Another reason a vehicle may not start is if the anti-theft system is activated. Even though you use the key for the car, it can actually cause the vehicle to not start. One indication of this is if the security light is flashing while the ignition is on. Also, most keys have some type of chip or transmitter that the car receives, and it’s not uncommon for them to go bad.

Steve’s Auto Repair & Tire is an authorized Goodyear tire dealer located in Woodbridge, Virginia. Automotive repair services are performed on all makes and models, including BMW and Mercedes. Services include oil changes, brakes, alignments, inspections, and computer engine diagnostics.