Great group. Always honest and fair. Excellent work. If something is not right, they will make it right. Customer service is always top notch.These guys are the friendliest bunch I have ever encountered. The go above and beyond the call of duty and you always feel they are taking care of you and your car. I highly recommend them.Always on time, at or under estimate and always, always fun yet professional; the work is OUTSTANDING as well!Had to get my car repaired a couple of months ago. Heard about Steve's from a friend. Great customer service and the mechanics explained everything! I had a lot of work done to the car, but felt very comfortable with them. Would certainly recommend them!!Best service folks in Woodbridge. Top it off with the best mechanics (we love Eron)and you get a great Team. We have been getting our two Nissans there since 2008. I had a flat tire and they fixed it quick and at no cost. Been going there ever since. Yes we have a Nissan dealer just down the street, but Steve beats them hands down. Period. They are quite simply the best. We want to take them to Michigan when we move back there.Great place to take your vehicles. They do a great job with the repair but they treat you like no other place I've ever been. They took me to work when I dropped off the car, picked me up when it was done and I got a nice little bag of treats when I paid for it. One other thing I liked about them is they were realistic about the repairs - even telling me which repairs I could put off since I didn't have the money to do everything they recommended. Highly recommend you use them.
Automotive Glossary of Terms
ABS or Antilock Braking System
A computer controlled system that prevents tire skid and brake lockup under hard braking
Brake and accelerator and brake pedals that can be adjusted for comfort of reach from the driver's seat
A selectable suspension that lets the driver establish damper and sometimes spring settings to match varying conditions or personal preferences
Air Conditioning Compressor
A belt driven pump that increases refrigerant pressure causing it to flow
Air Conditioning Drain Hose
Hose used to drain condensation from evaporator
Air Conditioning Refrigerant
A liquid utilized by air conditioning systems that boils at ambient temperatures
The dehumidifying and cooling of a vehicles interior air
Element used to help prevent contaminates from incoming air to be fed into engine
Air Fuel Ratio Meter
Used in the same way as an oxygen sensor this meter is used to determine how much fuel to introduce at the cylinder
A safety device that inflates upon major impact to reduce the likelihood of passengers coming into contact with interior vehicle surfaces
Antifreeze or Coolant
Chemically enhanced water with a higher boiling point than regular water that is used to exchange heat from the engine to surrounding air
AT-PZEV or Advanced Technology-Partial Zero Emission Vehicle
This type of vehicle not only meets PZEV standards but has additional zero emissions traits like natural gas or hybrid drive
ATTS or Automatic Torque Transfer System
Unique to Honda, this system optimizes the output of power to drive shafts so that power is delivered where it will be most effective
A suspension type that adjusts to keep the rear of the vehicle at the same height as the front even when carrying loads
ASE Certification or Automotive Service Excellence Certification
A certification earned through a voluntary series of exams given by The National Institue for Automotive Service Excellence to measure the competency and skills of a person working as a professional technician in the auto repair industry.
A combination of differential and transmission assemblies
A transmission that uses components like a planetary gear set, clutches, pressure valves, and a torque converter to change gears in a vehicle
Automatic Transmission Filter
A component used to catch debris and other contaminants before they circulate through an automatic transmission; these may be either disposable or re-usable, dependent on the vehicle
Automatic Transmission Fluid
A fluid that is used to lubricate and cool an automatic transmission, it is also responsible for suspending the contaminates the filter cannot catch
AWD or All Wheel Drive
This type of drivetrain utilizes differentials at the front, center and back of the vehicle to power all of its wheels.
The number of times a drive shaft turns for each rotation of the vehicle's drive axle
Balance Shaft Belt
A belt most commonly used in conjunction with a timing belt that serves the purpose of mitigating vibration in the engine
A ball and socket type link used in steering and suspension to allow motion between parts
Made up of multiple cells that convert chemical reactions into electrical energy, this component works closely with the alternator to keep a vehicle starting and running properly
A piece in the climate control system that routes air properly to make it either hot or cold
Whether hydraulic or vacuum operated this component converts foot pressure on the brake pedal into greater pressure, operating the brakes
Hydraulic unit that squeezes brake pads onto brake rotors, generating friction and bringing the vehicle to a stop
A fluid used in the brake system to build pressure, causing the friction material to bring a vehicle to a stop, this fluid also traps moisture in an effort to stop brake lines from rusting out
Metal tubes that hold brake fluid, transferring it between the pieces of a braking system
The friction material used on brake shoes to contact the brake drum and stop the vehicle
Brake Master Cylinder
A brake fluid storage unit that also supplies pressure to push the fluid through the brake lines
Friction material on a metal backing that is installed in brake calipers to serve as the contact point with brake rotors
Brake Pedal Assembly
Unit consisting of pedal, return spring, brake light switch and possible assist sensor; all of these pieces are used in unison to activate brake components and lights
Metal disc mounted inside wheel that is used in conjunction with brake pads to bring a vehicle to a stop
Cabin Air Filter
This device is used to filter the air inside the vehicle and is frequently mounted behind the glove box
This lobed shaft is used in conjunction with the crankshaft to open either intake or exhaust valves at the correct time to allow air and fuel to enter and exhaust to escape each cylinder
Found on older vehicles and gas powered lawn equipment, this device mounts to the intake manifold of the engine and supplies fuel
Containing platinum, palladium, and rhodium, this part of a vehicles exhaust helps to treat the gases released from the engine to reduce their harmful effects on the environment
Crankcase Ventilation Filter or CCV
This filter helps to prevent foreign particles from entering the crankcase
Part of the emissions system, this piece catches vapors from the gas tank before they can escape into the environment
This broad term refers to the systems and subsystems used to regulate the heating and cooling of a vehicles interior
Clutch Bushing and Linkage
The pieces, which make up the physical connection between a clutch pedal and the clutch itself in a non-hydraulic manual transmission
In a hydraulic clutch this fluid is used to build the pressure required to disengage the clutch from the flywheel
Clutch Master Cylinder
Working with the slave cylinder in a hydraulically actuated manual transmission this disengages the clutch by actuating the clutch fork when you press the clutch pedal
Collapsible Steering Column
A safety device, this type of steering column collapses to reduce the likelihood of a driver being hurt in the event of a hard front impact
Coolant or Antifreeze
Chemically enhanced water with a higher boiling point than regular water that is used to exchange heat from the engine to surrounding air
Cooling Fan and Shroud
These two pieces work together to move air over a vehicle's radiator and help keep an engine from overheating, the shroud directs the air and the fan moves it
A metal container in the lower portion of the engine that holds and protects the crankshaft.
This lobed shaft is attached to each piston and is what is used with a flywheel to start the engine and to transmit power to accessories and the transmission
This device can be used by a driver to automatically control a vehicles speed
This safety feature deploys in side impact or roll over collisions to mitigate side to side impacts for occupants and to help keep them inside the vehicle
CV Joints or Constant Velocity Joints
Located at either end of drive axles, these joints make it possible for the transfer of power to the wheels while still retaining full suspension and steering travel, these joints are protected by rubber boots that cover them and hold grease to keep them moving
CVT or Constant Velocity Transmission
Unlike normal transmissions, this type of transmission uses belts to continually adjust and transfer power instead of changing between different sized gears to keep a car moving
How the cylinders are set up in a given engine
This feature helps to save fuel by turning off two or more cylinders when they are not needed
Cylinder Head Bolts
These fasteners are used to attach the cylinder heads to an engine's block
Deceleration Fuel Cut-Off
When coasting or slowing to a stop this system can shut down the fuel supply to the engine to save fuel
This power plant uses pressure to create combustion with diesel fuel and power a vehicle
This device transfers power from one source to two, usually it receives power from the drive shaft and transmits it to the drive wheels
Direct Injection System
This method of fuel delivery injects the fuel directly into the cylinder instead of into the intake port, this results in horsepower and efficiency gains but also creates more carbon internally
Disc Brake System
Made up of many different parts like brake pads, rotors (discs), and brake calipers this system uses hydraulic pressure to bring the vehicle to a stop
This top for the distributor is what the spark plug wires are connected to and is used to send electrical charge to the cylinder, which needs it, when it needs it
Mounted under the cap, this piece rotates with the distributor, creating contact at each wire lead and transferring power
A threaded plug used to drain engine oil, transmission fluid, and differential fluid among others
Drive Belt Tensioner or Serpentine Belt Tensioner
A self-adjusting, usually spring tensioned device used to maintain proper tension on a drive belt
A belt or belts made of rubber used to harness the rotation of the crankshaft to power a vehicles alternator, air conditioning compressor, and power steering pump among other things
This strong metal tube is used to connect the differential to the transmission or transfer case and transfer power between the two on rear and four wheel drive vehicles
The term used to refer to all the components involved in generating power and transmitting it to the vehicles wheels
A hybrid vehicle that uses two different systems to drive the vehicle, one is purely electric and the other combines electrical drive with gas-powered drive
Dynamic Brake Control or Emergency Brake Assist
This system uses electronic control to maximize the function of the brakes during emergency stops
A vehicle that operates off of electricity.
A braking system that can be used to slow or stop the vehicle in emergencies. It can also be used to hold the car in a stationary position while the brakes are not applied.
A system of technologies that work together to adjust the amount of noxious gasses that come out of the vehicle.
A machine that generates power from a fuel source such as gas or steam.
The main structural component of the engine and strongest part of the engine.
The fumes created after an air/fuel mixture is burnt up during the power stroke of the vehicles engine.
The intake valve is closed when, the exhaust valve is open. The piston is traveling back up the cylinder pushing out burned gasses through the exhaust valve.
A system of piping used to guide exhaust gasses from the exhaust manifold, along the bottom of the vehicle coming out the back and into the atmosphere.
A valve that opens during the exhaust stroke of a piston in order to let the exhaust gasses flow into the exhaust system.
Wide, low beam lights mounted on the front of the vehicle designed to shine through the fog.
Any substance that provides combustion in order to create power and heat.
A device used to filter the fuel before it reaches the engine. Usually made of metal, plastic screen, paper, or gauze.
A pump that uses a vacuum to transfer fuel from the fuel tank to the engine.
Full Framed Vehicle
The frame runs from bumper to bumper. Usually on pick-up trucks, police cars, and older cars.
A small box that contains the fuses.
Low resistance resistor that provides overcurrent protection for either a load or circuit.
A vented cap that closes the tube leading to the gas tank.
A storage chamber for the fuel to held. Also called fuel tank.
A process that uses gasses and oxygen to weld and cut metal.
Material applied between two metal mating surfaces in order to seal the gap. Usually made of rubber, copper, aluminum, plastic, paper, and sometimes cork.
Digital or analog meter that displays information to the driver; such as the speed of the vehicle.
A set of mechanical ratios that transfers the power coming from the engine to the wheels.
The amount of clearance between the ground and the lowest fixed point on the vehicle.
A wire completing negative side of a circuit, which is connected to the frame of the vehicle.
Half Shaft or CV Shaft
Allows the transfer of power from the drive shaft to the wheels.
A brake operated by a hand lever. Can also be called emergency brake or parking brake.
Performance exhaust manifold. Pipes that come out the engine and carry exhaust gasses from the engine into the exhaust system.
A pair of bright lights on the front of the vehicle.
Soft fabric on the roof of the vehicle cabin.
An electric fan that helps blow hot air throughout the cabin.
A vehicle powered by two or more sources.
Fluid is in a line. One side has pressure applied to it which causes fluid pressure to be transferred along to the other end of the line.
A small plastic tool that is used to scrape ice off of the windshield and windows.
The engine's speed when the vehicle is not moving.
A spring-loaded device. Keeps tension on the timing belt.
A switch, activated by a key, which turns on the primary and secondary electrical systems of the vehicle.
Provides the spark to the engine to ignite the air-fuel mixture.
The relationship between when the spark occurs in the combustion chamber relative to the piston and the crankshaft rotation.
Lighting on the inside of your car. Usually, they turn on when a door is opened or manually.
Stopping for a time. Like how windshield wipers pause.
Also known as the invoice price. The cost the manufacturer says the vehicle is worth that is sent to the dealer.
After using a floor jack to lift the vehicle up, a jack stand is placed on the frame of the vehicle to keep it up while work can be performed.
A second self-locking nut that is tightened against a primary nut to prevent it from working loose.
A point of connection. Can be flexible or firm.
A groove along the outer edge of the wheel rim. Provides a better seat for the tire bead.
Two thick cables with clips at ends, used to start a disabled vehicle.
A process where jumper cables are used to connect an able car to a weak battery in a disabled car.
KAM or Keep Memory Alive
Memory that is retained while the engine is turned off.
Keeps the intake/exhaust valve assembly together.
Grooves on the end of the valve for the keeper to go.
A parallel sided piece put into a cut groove between two parts, once in it prevents slippage as the two parts rotate.
A pedal apparatus used for kick starting a motorcycle.
A switch used to turn off the ignition in case of an emergency.
A unit of measure. One kilometer is 5/8 of a mile.
Mechanical energy that is a result of motion that varies directly in proportion to an object's mass and the square of its velocity.
Lateral Run Out
Side to side, off center movement of a wheel, tire, or rotor.
A suspension component. Long, flat, thin, flexible piece of steel.
A type of engine block where the cylinders lay horizontal. The engine looks flat and can also be referred to as a flat four, flat six, or a boxer engine.
An electrically or mechanically applied brake system that ensures the vehicle stays in park.
Deals with the car parts.
PCV Valve or Positive Crankcase Ventilation Valve
Pressure is built up in an engine's crankcase and this valve lets that pressure vent before it does damage.
Pedal Free Play
The amount of pedal travel before the action of that pedal is applied.
A vehicle's engine turns reciprocating motion into rotary motion. The piston is the engine part that provides reciprocating motion by going up and down in the cylinder.
The top part of the piston.
Three rings on the piston crown that fit into grooves. Two rings provide seal for the combustion chamber, and the third is an oil scraper.
PM or Preventative Maintenance
Preventative Maintenance Maintenance regularly performed to prevent your vehicle from failing, example: oil changes, replacement of spark plugs, air filters, cabin filters.
A hydraulic system that makes it easier to turn the steering wheel.
A body panel between the front door and hood or rear door and trunk.
Quick Release Valve
Quickly lets air out from the front brake chambers to allow a faster brake release or from the spring brake chambers to allow a faster parking brake application.
In a roller bearing it's the inner and outer rings that provide a contact surface for the balls or the rollers.
Accelerating the engine in a vehicle at high speeds.
Rack and Pinion
A steering component that has a toothed bar making contact with a gear. The rack in the tooth bar and the circular gear is called the pinion. The rack is connected to the wheels that are steered, with tie rods.
A tire that has ply cords criss-crossing each other at right angles to the beads and belts under the tread for extra tread support when it comes to rolling friction.
The system that pumps fluid through the engine to cool it when it gets too hot.
Radiator Pressure Cap
A cap on the radiator that only allows a certain amount of psi in the system to build up. Once the system builds pressure past that psi, the pressure cap lets out pressure to an overflow tank to capture the engine coolant.
A vehicle's axle (sometimes referred to the rear differential) that is in the back.
A safety concern with a product which needs to be repaired.
RO or Repair Order
A sheet of paper that tells the technician what needs to be repaired on a vehicle.
A metal cage built by welding pipes together. When a vehicle crashes, it prevents the passengers from getting smashed and everything inside it.
SAE or Society of Automotive Engineers
A professional association that sets the standards for testing, measuring, and designing of vehicles and vehicle components.
Extra support for the vehicle on the lift. Keeps the vehicle in place without a possibility of the cable breaking.
The people who sell the work to the customer.
Hires and fires employees, makes sure everything in the business runs smoothly and communicates with the customers and the technicians.
Shocks or Shocks Absorbers
A component of the suspension system that absorbs up and down movement of the vehicle.
A metal filament rod surrounded by a ceramic shield that fits in the cylinder head of an internal-combustion engine that ignites the air/fuel mixture in the cylinder heads via electric spark.
When something randomly ignites.
A suspension assembly containing; coil spring, spring seats, shock absorbers, strut bearing, and steering knuckle.
Lights used on the rear of the vehicle.
The last section on the exhaust system. One end connected to the muffler or catalytic converter, and the other end comes out the back of the vehicle.
The person who works on vehicles which has demonstrated the ability to pass ASE certification tests and ability to diagnose and repair vehicles.
How durable metal or a tool is before it breaks.
A write up of what needs checked on the car and what the mechanic needs to fix.
A belt that is driven by the crankshaft and operates the camshaft.
A chain that is driven by the crankshaft and operates the camshaft.