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Meet Jon: Service Manager of Steve’s Auto Repair & Tire

In Uncategorized by Steves Auto Repair and Tire

Steve’s Auto Repair & Tire has a new team member.

Jon Connor is the repair shop’s new Service Manager.

In his new role, Connor is responsible for overseeing the technicians and service advisers.

He also manages the parts and service that comes through the business.

Before Connor began working at Steve’s Auto Repair & Tire, he served as a Service Adviser and Service Manager at Passport Infiniti.

He has previously worked at Volkswagen, as well.

Connor has been interested in cars since he was a child.

For a while, he worked in construction. When the 9/11 attacks occurred, Connor decided to leave the industry.

“So, I was just a guy looking for a job, and I got into [the automotive industry] and started to enjoy it and realized that I was good at it” he said.

Outside of work, Connor enjoys spending time with his wife and 8-year-old daughter.

“We spend a lot of time together, and do pretty much everything together,” he said.  

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Jeep alignments impacted by tires, parts used in lift kit

In Alignment by Steves Auto Repair and Tire

Jeeps are very popular.

Not only are they rugged, but they’re also one of the easier vehicles to customize.

Steve’s Auto Repair & Tire is equipped to perform alignments on stock Jeeps as well as Jeeps that have lift kits and larger tires.

A lifted Jeep’s alignment can be impacted by the type of tires used. They can give it a pull as it’s driven down the road.

The type of parts used in the lift kit is another factor.  

The higher quality lift kit, the easier it is to bring everything into specification.

Steve’s Auto Repair & Tire checks the suspension components, such as ball joints and bushings. They also check the steering components, including tie rod ends.

The alignment of a Jeeps should be checked when new tires are put on. It should also be checked once a year.

Jeeps owners who go off-roading should have the alignment checked at least twice a year or when they feel that there’s an issue as they’re driving down the highway.

Steve’s Auto Repair & Tire is asking those who use their Jeeps for off-roading to power wash underneath the vehicle before bringing them in for an alignment.

This allows the repair shop to fix it more quickly.

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Need a New Year’s resolution? Take care of your vehicle

In Maintenance, Safety, Windshield Wipers by Stephanie Tipple

Every year, many of us make a commitment to do better than the year that has passed, making New Year’s resolutions that speak to our larger goals – whether that’s getting more sleep, exercising more, or taking care of something we’d like to achieve during the year.

Windshield wiper

While these are all great resolutions, have you thought about making a commitment to taking better care of your vehicle this year?

It’s simpler than it sounds. By committing to invest in some basic maintenance, and getting repair and maintenance work done on a regular basis, you’re not only saving money from a long-term perspective, but you’re also extending out the life of your vehicle as well.

Here are just a few items that will help you make that resolution a reality.

Replace your windshield wipers.

If you’re noticing streaks when you use your windshield wipers, or they’re not effective at clearing things from your windshield, then it’s likely time to replace them.

Windshield wipers keep your windshield clear safety inspection

“There are cheap windshield wipers, and there are expensive windshield wipers. You can get expensive windshield wiper blades, but you should still expect to replace them once a year. You can get cheaper wiper blades, but expect to replace them twice a year,” said Steve’s Auto Repair & Tire own ST Billingsley.

According to Billingsley, your decision on the price point to choose for wiper blades determine on the conditions you’re driving in, and how often you’re driving in your vehicle.

Get your oil changed on a consistent basis.

Everyone knows how important it is to get the oil in your car changed, but it can be a struggle for some to get the oil changed on a regular interval.

Billingsley says that many manufacturers are recommending 7,500 to 10,000 miles between oil changes, depending on the vehicle, but that may not be suitable for cars driving around in Northern Virginia.

“Depending on what kind of oil you use, whether you’re changing the oil filters in between oil changes, and there are many other factors that come into play with these oil change intervals,” said Billingsley.

Headlights Woodbridge Virginia

Even if your car takes synthetic oil, if you’re driving around in Northern Virginia traffic, Billingsley says it’s ideal to do an oil change every 5,000 miles.

“If you’re out in the Midwest and you’re driving mostly on the highway on your way to work, well I could see 7,500 miles being an okay interval, but around here, that’s just a little too far,” said Billingsley.

It’s also a good time to rotate your tires, if you’re getting an oil change at 5,000 mile intervals.

Replace or recondition your headlights.

Over time, the clear coating on your headlights will start to get worn down, and you may notice that the lights look foggy.

“With all of the road salt, dirt, and highway driving, and everything that goes on around here, the plastic headlights lens covers – the clear part – is essentially getting sandblasted all of the time,” said Billingsley.

In some cases you can restore the headlight covers, and there are different levels of restoration.

“Sometimes you get so many micro-cracks in them, you can try to clean them up, but it just doesn’t work that well and you end up needing to replace them,” said Billingsley.

In addition to taking care of the covers, replacing the bulbs after an extended period can make your headlights brighter, adding visibility during night driving or inclement weather.

Commit to taking better care of your car this year, and not only will you save money in the long run, but you’ll also feel better knowing you’re adding reliability to your drive, and extending the life of your vehicle.

Challenges you can face when off-roading in your Jeep & how to be prepared

In Battery, Cabin Air Filter, Cooling System, Fuel System, Maintenance by Steves Auto Repair and Tire

Jeep

Jeep overheating problem water pump

If you own a Jeep and enjoy off-roading, then make sure your vehicle is prepared.

Jeep running problem after going through water getting into air intake

“Driving Jeep Wranglers, or any kind of Jeep is fun – especially going off-roading – but one of the things that you have to be aware of is where the air intake is on a lot of these Jeeps,” said Steve’s Auto Repair & Tire owner ST Billingsley.

According to Billingsley, most intake systems are behind the right headlight of the Jeep, and this can be the source of some issues after your off-roading trip.

“So, as you’re driving through a creek, or going through a pond or something like that, and the water starts coming up over that hood, well you know you have a chance of getting that water sucked up in the intake, and if the water goes through too much it can actually damage the engine,” said Billingsley.

Jeep water and mud soaks the air filter causing rough running

You could also see a reduction in your vehicle’s power because the air filter is wet or has mud in it, or it has impacted the connectors to the car’s computer system.

“The computer on that is actually bolted right on the firewall, right next to the battery, so it’s another place that gets a lot of water and mud,” said Billingsley.

Other issues include water and mud on the ignition coils, and overheating with your radiator, as the fans struggle and can’t get air through the radiator, because of mud and water that is stuck. Your water pump can also suffer through similar struggles.

While it may sound bleak, there are things you can do to prepare your Jeep for off-roading, and hopefully prevent some of the issues you could run into.

Jeep battery electrical issues after water damage off roading

“If you are going through creeks or are off-roading, where you can get a lot of dirt and mud inside your vehicle, you want to pay attention to the radiator and wash it out. Also, if you’re going to be going through deep water, you may want to get an air intake relocation kit – you can run a tube up that runs out to the top of the windshield so it gives it an air intake, like a snorkel,” said Billingsley.

Are you buying a “flood car”? Warning signs and how to avoid it

In Inspection, Maintenance, Safety by Steves Auto Repair and Tire

If you’re in the market for a new vehicle beware of “flood cars,” especially following the devastating hurricanes in Texas, Florida, the U.S. Virgin Islands, and Puerto Rico.

“‘Flood cars’ are one of the things we saw after 2008, was that the Midwest had their big floods out there through Missouri and Iowa…and Hurricane Katrina in Louisiana,” said Steve’s Auto Repair & Tire Owner ST Billingsley.

Flood cars are vehicles that have been salvaged from disaster areas, which are cleaned up, auctioned, and resold to often unsuspecting consumers across the United States. And in some cases, these cars have clean CarFaxes that don’t even have information about the flood water damage in the vehicle, making it difficult for buyers to make an informed decision.

“There are places that do a really good job of cleaning them up, even to where you can’t even smell where water’s been in it,” said Billingsley.

And buying one of these flood cars can be a costly mistake.

“They have the car, it looks good, it’s what they wanted – and then they’re frustrated because they’re going to the mechanic all the time because of these weird issues,” said Billingsley.

Buyers of these cars will run into issues like their car battery going dead for no apparent reason, the car horn blaring or the doors locking sporadically, rust, and other electrical problems – sometimes intermittently.

According to Billingsley, this is a result of water getting into the wire harness and shorting out terminals and fuse boxes in the car.

“Especially with the way these cars are computer controlled – all of the electronics – there are multiple fuse boxes in all of these vehicles. Some are low, some are high up in the car. When that water sits in there, corrosion starts to build up,” said Billingsley.

While it may be difficult, there are ways to tell if the car you’re interested in may be a flood car.

“When you have the car up in the air, and having somebody looking for items like this…if you just bent down to look, you wouldn’t necessarily see any dirt or any water lines,” said Billingsley.

Trained technicians can spot residual mud and dirt, as well as waterlines underneath the dash, if they have the vehicle up on the rack. There are also voltage tests and related components that can be tested to determine if the car is working properly.

Want to avoid buying a costly flood car? Taking a car you’re interested in to a shop like Steve’s Auto for a pre-purchase inspection is an important step. Our qualified technicians will fully inspect the vehicle from top to bottom, noting any issues or potential issues, and make sure you’ve got as much information as possible as you decide whether or not to continue with the purchasing process.