The Price and Value of Oil Change Service at Steve’s

In Maintenance by Steves Auto Repair and Tire

The Price and Value of Oil Change Service at Steve's

Valvoline 5W-20 oil for a Honda, using the correct type of oil helps keep you car or truck on the road.

Oil change service varies from location to location, and so do the prices depending on the area. No matter where you go, you want to ensure that your car is in good hands. So, what makes  Steve’s Auto Repair & Tire the right place to go for your next oil change? Let’s talk about it.

We do so much more than just change your oil.  We offer many different packages to accommodate your personal needs.

Our basic Bronze service starts out at $39.95, and covers up to 5 quarts of motor oil and your filter.

One perk to note when you choose us for an oil change, is that we will do a tire rotation for no charge. Our competitors charge an additional $20 for this service. Why pay more, when you can entrust your car to us, and get it as an added bonus?

The next step up is our Silver service for $59.99, which includes up to 5 quarts of motor oil, a filter and our BG MOA engine oil supplement.

The Price and Value of Oil Change Service at Steve's

Checking brakes, tires and suspension component during an oil change.

Our premium service, which is called the Gold service – for $79.99 –  includes up to 5 quarts of motor oil, a filter BG MOA engine oil supplement and BG CF5 Fuel supplement.

Looking for additions to your oil change service that improve the quality and stability of your vehicle? At Steve’s we offer full synthetic oil, for an additional fee, that makes a big difference in the performance of your vehicle.

During the service, our technicians check all of your vehicle’s vital fluid levels and test their condition. If you’re low, we will top them off for you.  This includes the following fluids:

The Price and Value of Oil Change Service at Steve's

Checking the brake fluid for moisture content, to much moisture can cause brake pedal fade.

– Washer fluid up to 1 gallon
– Power steering fluid
– Transmission fluid (dipstick type only)
– Radiator engine coolant
– Brake fluid

In addition to the fluids we top off, we also inspect the following during our service:

The Price and Value of Oil Change Service at Steve's

Battery terminal corrosion found during and oil change, this can cause shorter battery life and a no start problem.

– Visual inspection of brake pad and rotor condition
– Battery corrosion
– Battery life
– Belts for cracking and wear
– Radiator hoses to make sure they are not worn
– Fluid leaks
– Tire pressure
– Lights to make sure the bulbs are all working
– Maintenance reminder light
– Exhaust
– Windshield wipers to make sure they are not torn
– Inspection sticker to make sure you are not expired or about to expire

Our goal is make sure your vehicle is maintained properly to help you avoid major costly repairs, so if we see something that may potentially develop into something bigger, we will alert you in plenty of time for you to address the problem before it becomes a major mechanical breakdown.

The Price and Value of Oil Change Service at Steve's

Checking wiper blades and brake lights during an oil change.

So when it’s time for that routine oil change, don’t just go to any shop. Go to a shop that cares, and goes the extra mile to inspect and take care of your car, and stop by Steve’s Auto Repair & Tire for your next oil change.

*Prices subject to change. Prices reflect service on August of 2015.

Why do auto repair shops not want to use my own parts?

In Shop Talk by Steves Auto Repair and Tire

Why do auto repair shops not want to use my own parts?

Brake pads and rotors from Car Quest are to original equipment specifications

Keeping your car well maintained is important. And for some people, letting a technician isn’t enough – they want to take the extra step and order their own parts and really be a part of the process. And while that effort is appreciated, there are several reasons why many auto repair shops will not install parts that you bring to them when you’re getting your vehicle serviced.

The easiest way to explain why is to give you some example scenarios.

Why do auto repair shops not want to use my own parts?

Alternator and Air Filter from a quality aftermarket parts supplier

Let’s say you order your water pump and timing belt off of the internet or purchase them at a

local parts supply house.  When you bring in your parts, you are feeling all happy because you feel like you just saved yourself some money. In this scenario, let’s pretend we agree to install your parts.

One of our technicians gets your car into the bay, and sets it up on the lift. We go to install your part – but oh, wait –the water pump does not fit. Then you’re in a position where we’ve begun labor, and now you’re stuck with a part that doesn’t fit, waiting for days or weeks until you can get the appropriate part from an internet parts retailer or taking time to run back and forth to the parts store to complete the job, all the while the car is stuck in the repair shops bay.

Why do auto repair shops not want to use my own parts?

Genuine GM parts from the dealer

Or say, maybe we installed that part, and six months down the road, you return to our shop and say the water pump and timing belt we installed are making noise and are not working properly. If we had installed your parts – and not our own – then you aren’t covered with the 2 year, 24,000 mile warranty that we offer our customers with our parts. And while yes we do need to sell auto parts in order to keep our shop open, another important reason why we do that is so we can offer the great warranty on the parts.

In this scenario, you would now be paying our shop two times for the same job to be performed, and overall you haven’t saved any money.

Now let’s look at another scenario so you can better understand the hazard of using your own parts, instead of an auto repair shop’s parts.

Why do auto repair shops not want to use my own parts?

Radiator for a Nissan from an aftermarket parts supplier

Say you call the shop to get a price on replacing an oxygen sensor.  You say you have been to a local auto parts house and have the code and they say it’s your oxygen sensor. You are asking us to put in the part that you have, and go off of another person’s word that this will fix your problem with the check engine light.

Then comes in the fact that as an auto repair shop, we absorb the liability when you walk out the door with your car keys in hand. If you were to have someone install a customer supplied part and it’s wrong, it could cost cause further car problems, an accident, or even put your safety at risk.

Why do auto repair shops not want to use my own parts?

Radiator cap from an overseas parts supplier

When you allow us to diagnose and replace the parts that we purchase we are guaranteeing your money is well spent.  If the part fails, you will not be paying labor again, nor will you be paying for the part. We as a company have to absorb the expense when a part fails within its warranty time and that is why we use quality parts from our trusted parts suppliers.

Steve’s Auto Repair & Tire partners with Caarmo on new auto technology in Woodbridge

In Maintenance, Monitoring System, Safety, Service Standards by Steves Auto Repair and Tire

Steve’s Auto Repair & Tire partners with Caarmo on new auto technology in Woodbridge

Steve’s Auto Repair & Tire owner ST Billingsley holds a new diagnostic device created by Caarmo in Woodbridge.

 Steve’s Auto Repair & Tire partners with Caarmo on new auto technology in Woodbridge

Steve’s Auto Repair & Tire has partnered with Caarmo to bring our customers more information and reliability to their vehicle maintenance.

Steve’s is one of 18 auto repair shops to offer Caarmo’s car diagnostic device, which will give consumers information about their car’s needs and allows them to connect with auto technicians to speak about their car and schedule service.

“One of the biggest expenses that people have is their vehicles. And that can be for businesses or consumers. They spend a lot of money, and a lot of time on them – but they don’t know what’s happening. So we’ve created sort of a really sophisticated ‘Fitbit’ for a car,” said Vinay Raman, CEO of Caarmo.

According to Raman, the device is smaller than a pack of cards, runs off the car’s power and plugs into the diagnostic port in your vehicle to begin transmitting diagnostic information.

“Since 1996, every car in the United States has got this diagnostic port…we use that same port [with our device] but we partner with a repair shop, to help their customers understand more of what’s happening with their vehicle,” said Raman.

One of the biggest benefits for customers is peace of mind that they will have information about what is going on with their vehicle, and that certified technicians will also be keeping an eye on the health of their car.

Steve’s Auto Repair & Tire partners with Caarmo on new auto technology in Woodbridge

Steve’s Auto Repair & Tire owner ST Billingsley places the Caarmo device in a car’s diagnostic port.

“[We put] these devices in the vehicles to let them know, ‘Hey your car is operating just fine’ or if a check engine lights comes on – some people kind of freak out when they see that – we can take a look at that and say, ‘Based on the make and model of your vehicle, let me give you a sense of what’s actually happening.’ It gives you more of a sense of what’s going on than just a light on your dashboard – you have an expert on the phone,” said Raman.

Staff at Steve’s Auto Repair & Tire will be able to open their mechanic’s portal at the shop, or use a phone app that will be able available to the shop and customers with the device. From the portal, technicians will be able to see if a customer’s car is in need, call to schedule maintenance, or reassure them that everything’s okay.

“If something goes wrong with one of the vehicles, a light will pop up on the screen…it’s an opportunity to call the customer and give them some peace of mind,” Raman commented.

Consumers will only pay $80 a year for the constant service, and the application will give you diagnostic information, service reminders and GPS tracking.

For those in the auto industry, using Caarmo’s technology is also a good way to work with fleets that need to ensure that their vehicles are functioning properly at all times.

ST Billingsley, owner of Steve’s Auto Repair & Tire, is proud to be partnering with Caarmo.

“We know how important it is to keep our customers informed and on the road. By offering Caarmo devices to our customers, we hope to ensure that their vehicles are getting the best care possible,” said Billingsley.

Steve’s will be offering the technology to customers in the coming months, when Caarmo officially launches the device.

Steve’s Auto Repair & Tire partners with Caarmo on new auto technology in Woodbridge

Steve’s Auto Repair & Tire is partnering with Caarmo to create a better car-care experience for customers.

 

5 Summer Car Care Tips from Scott, Gabe and S.T.

In Maintenance by Steves Auto Repair and Tire

5 Summer Car Care Tips from Scott, Gabe and S.T.With summer comes sun, fun and increased driving, which may take a toll on your vehicle! To better prepare you for summer on the road,oil filter change Lake Ridge, VA we present our top 5 summer car care tips from your Steve’s Auto Repair Staff!

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12 Tips to Help you Save Fuel

In Fuel Economy by Steves Auto Repair and Tire

12 Tips to Help you Save FuelSo, you’ve got more interesting things to do with your money than use it on fuel. But how do you save fuel money for the fun stuff?

Here are a few tips compiled by our service writer, Teresa Anderson perfect for the upcoming spring months.

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Steve’s Auto Repair & Tire Announces New Service Writer, Theresa Anderson

In Service Standards by Steves Auto Repair and Tire

Steve's Auto Repair & Tire Announces New Service Writer, Theresa AndersonSteve’s Auto Repair & Tire, an auto repair & tire shop located in Woodbridge, has brought on a new service writer and not only is she talented but she brings the feminine touch.

Steve’s Auto Repair & Tire, located at 2603 Hanco Center Drive in Woodbridge, VA, announces it has hired a new service writer, Teresa Anderson. Her new role with the company will be helping in a variety of ways, including writing service, offering customer advice, and working as a liaison between the technicians and customers. She comes to the business with years of experience in the automotive industry, including working at a tire and automotive shop.

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Start your Summer off with a Bang with Music at the Marina

In Promotions by Steves Auto Repair and Tire

Get a head start on your FourthStart your Summer off with a Bang with Music at the Marina of July and join us at 7 pm in Leesylvania State Park.
Hear the Navy Band, Country Current, the Navy’s premiere country-bluegrass ensemble and enjoy face painting, prizes, fireworks and fun! The band will setup on the deck by the Breakwater park store, with a backdrop of the Potomac River. The park will have large tents for shade or throw down your own blankets or chairs and watch as the sun sets over the water. Fun for the whole family. See you there!

June Stay Cool Special

In Promotions by Steves Auto Repair and Tire

ice-cream-frameDid you know that in summer months, the inside temperature of a vehicle sitting in the sun can easily reach 120F or more? Keeping you and your passengers comfortable during the hottest weather is dependent on proper maintenance of your car A/C system.

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