Steve’s Auto Repair & Tire partners with Caarmo on new auto technology in Woodbridge
Steve’s Auto Repair & Tire has partnered with Caarmo to bring our customers more information and reliability to their vehicle maintenance.
Steve’s is one of 18 auto repair shops to offer Caarmo’s car diagnostic device, which will give consumers information about their car’s needs and allows them to connect with auto technicians to speak about their car and schedule service.
“One of the biggest expenses that people have is their vehicles. And that can be for businesses or consumers. They spend a lot of money, and a lot of time on them – but they don’t know what’s happening. So we’ve created sort of a really sophisticated ‘Fitbit’ for a car,” said Vinay Raman, CEO of Caarmo.
According to Raman, the device is smaller than a pack of cards, runs off the car’s power and plugs into the diagnostic port in your vehicle to begin transmitting diagnostic information.
“Since 1996, every car in the United States has got this diagnostic port…we use that same port [with our device] but we partner with a repair shop, to help their customers understand more of what’s happening with their vehicle,” said Raman.
One of the biggest benefits for customers is peace of mind that they will have information about what is going on with their vehicle, and that certified technicians will also be keeping an eye on the health of their car.
“[We put] these devices in the vehicles to let them know, ‘Hey your car is operating just fine’ or if a check engine lights comes on – some people kind of freak out when they see that – we can take a look at that and say, ‘Based on the make and model of your vehicle, let me give you a sense of what’s actually happening.’ It gives you more of a sense of what’s going on than just a light on your dashboard – you have an expert on the phone,” said Raman.
Staff at Steve’s Auto Repair & Tire will be able to open their mechanic’s portal at the shop, or use a phone app that will be able available to the shop and customers with the device. From the portal, technicians will be able to see if a customer’s car is in need, call to schedule maintenance, or reassure them that everything’s okay.
“If something goes wrong with one of the vehicles, a light will pop up on the screen…it’s an opportunity to call the customer and give them some peace of mind,” Raman commented.
Consumers will only pay $80 a year for the constant service, and the application will give you diagnostic information, service reminders and GPS tracking.
For those in the auto industry, using Caarmo’s technology is also a good way to work with fleets that need to ensure that their vehicles are functioning properly at all times.
ST Billingsley, owner of Steve’s Auto Repair & Tire, is proud to be partnering with Caarmo.
“We know how important it is to keep our customers informed and on the road. By offering Caarmo devices to our customers, we hope to ensure that their vehicles are getting the best care possible,” said Billingsley.
Steve’s will be offering the technology to customers in the coming months, when Caarmo officially launches the device.